{"keyword":"pet care","query":{"raw":"pet care","appStoreSearchTerm":"pet care","requiredTerms":["pet","care"],"excludedTerms":[]},"country":"us","generatedAt":"2026-08-19T14:58:18.177Z","requestedWindowMonths":12,"cutoffDate":"2025-08-19T14:57:57.037Z","coverage":{"appSearchResults":23,"appsExcluded":0,"appsAnalyzed":8,"pagesPerApp":5,"reviewsFetched":314,"reviewsInWindow":294,"latestReviewAt":"2026-08-18T01:57:04.000Z","oldestReviewAt":"2023-01-04T22:36:12.000Z","reachedRequestedWindow":true,"warning":null},"topApps":[{"trackId":1641860089,"trackName":"PetCare by DaySmart Vet","sellerName":"DaySmart Software, LLC","primaryGenreName":"Health & Fitness","genres":["Health & Fitness"],"averageUserRating":2.58824,"userRatingCount":17,"rank":1,"trackViewUrl":"https://apps.apple.com/us/app/petcare-by-daysmart-vet/id1641860089?uo=4","description":"PetCare by DaySmart Vet is an easy-to-use pet portal that allows you to stay connected with your veterinary team and manage your pet’s wellness directly from the palm of your hand. MANAGE APPOINTMENTS Easily book, confirm, or cancel appointments VIEW PET HEALTH DATA Quickly access your pet’s vitals and medical records ACCESS YOUR DOCUMENTS View invoices, estimates, and certificates related to your visits","releaseNotes":"- Bug fixes and performance improvements.","releaseDate":"2022-10-22T07:00:00Z","currentVersionReleaseDate":"2026-07-06T00:57:45Z","offeredFeatures":[],"artworkUrl100":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ae/b6/38/aeb63860-7a52-e289-c2ec-2ad593cb9f00/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/100x100bb.jpg","artistId":398253765,"price":0,"revenueValue":null,"revenueLabel":"","downloadsValue":null,"downloadsLabel":"","confidence":"none"},{"trackId":547320928,"trackName":"Rover – Pet Sitters","sellerName":"A Place for Rover, Inc.","primaryGenreName":"Travel","genres":["Travel","Lifestyle"],"averageUserRating":4.88586,"userRatingCount":515763,"rank":2,"trackViewUrl":"https://apps.apple.com/us/app/rover-pet-sitters/id547320928?uo=4","description":"Looking for trusted pet care in your neighborhood? Rover helps you find local pet sitters and dog walkers near you for both dogs and cats. Whether you’re looking for dog boarding, cat sitting, dog walking, or drop-in visits, there’s a sitter on Rover to meet your pet’s unique needs. HIGH-QUALITY, TRUSTED CARE Millions of pet parents worldwide agree—Rover is a trusted source for local pet care. Sitters on Rover provide personalized care for your unique pet, whether it’s giving your pet medicine, feeding them specialized food, or working with their behavioral quirks. Your and your pet’s safety is our top priority. A SERVICE FOR EVERY PET Whether you need daytime or overnight care, there are services to fit your pet’s unique needs and your schedule on Rover. Try drop-in visits (for both dogs and cats), dog walking, doggy day care, or, if you’re looking for overnight care, book a pet sitter for house sitting or boarding. SAFETY IS OUR TOP PRIORITY Every sitter joining Rover’s platform Rover is background-checked and their profile is verified for your peace of mind. With high, 5-star ratings for most sitters, you can rest assured your unique pet is in good hands. All stays are backed by the Rover Guarantee, which includes up to $25,000 in vet care for eligible claims, plus you get 24/7 support and can make secure payments. Book a trusted dog walker or sitter on Rover with confidence. ENSURE EACH SITTER IS A GOOD FIT FOR YOUR PET Connect with pet sitters in-person before you book, so you can make sure it’s a good fit for your pet. Sitters can learn about your pet’s unique quirks, their eating and sleeping habits, as well as get to know your pet before they begin caring for them. PEACE OF MIND WHILE YOU’RE AWAY Get extra peace of mind while you’re away with video and photo updates about your pet, so you’ll always know how things are going. Real-time messages and in-app chat with your sitter help you easily stay connected. Dog walkers on Rover can send detailed walk reports via report cards, which include GPS routes, walk details, and more for extra reassurance that your dog is out enjoying themselves. It also makes it easier to track dog walks and see how far your dog goes each time. A HASSLE-FREE BOOKING EXPERIENCE Booking new services and making recurring bookings is easier than ever with the Rover app. Find trusted sitters, make bookings, and pay with secure payments and saved payment methods. With over 200k+ sitters to choose from (and over 95% with 5-star ratings and reviews), you can read real reviews from pet parents and book the perfect sitter for your unique pet.","releaseNotes":"Rover is always working on performance improvements and bug fixes (nobody likes fleas) to keep your experience bright-eyed and bushy-tailed.","releaseDate":"2012-08-09T03:47:44Z","currentVersionReleaseDate":"2026-08-11T15:56:15Z","offeredFeatures":["export / sharing"],"artworkUrl100":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/3b/e0/16/3be0164f-d265-f694-f291-d82e08a0f6b0/AppIcon-0-0-1x_U007emarketing-0-10-0-85-220.png/100x100bb.jpg","artistId":547320931,"price":0,"revenueValue":4896,"revenueLabel":"$5K/mo","downloadsValue":122411,"downloadsLabel":"122K/mo","confidence":"low"},{"trackId":940738731,"trackName":"Wag! Pet Caregiver","sellerName":"Wag Labs, Inc","primaryGenreName":"Travel","genres":["Travel","Business"],"averageUserRating":4.69549,"userRatingCount":18052,"rank":3,"trackViewUrl":"https://apps.apple.com/us/app/wag-pet-caregiver/id940738731?uo=4","description":"Love dogs? Get paid for it! Caring for dogs is what you do best. Connecting pet walkers, sitters, and trainers with a nationwide community of pet parents is what we do best. Build your business and become your own boss with Wag!. Why Wag!? BE YOUR OWN BOSS Set your own schedule and manage your services. If you need help, support is standing by and available to you 24/7. DOG LOVE Spend your time brightening the lives of pups GET PAID Earn competitive money and get 100% of your tips! Payments handled securely via Stripe GIVE BACK Wag! donates money from 30 minute walks to feed shelter dogs BECOME A PET CAREGIVER Our sign-up process takes just a few minutes. Most Pet Caregivers are activated and ready to start providing services within 3 days. Have dog training experience? Offer your specialty service on the Wag! platform for the potential to earn even more. *You must be over 18-years old to apply and legally authorized to work in the United States, and must pass a comprehensive background check. NEED MORE CONVINCING? We’ve been around the block. Our community of 150,000+ Pet Caregivers nationwide are dog people, and it shows. Pet Caregivers with Wag! have a trusted record of experience with over 10 million pet care services across 4,600+ cities. We’ve donated over 10 million meals! A portion of our proceeds from the walks you book help to feed shelter dogs in your area. Making Pet Parents happy is what we do best -- 99% of Wag! services result in a 5-star review. Wag! Sitting, Walking, Boarding & Training services are available in over 4,600 cities in all 50 U.S. states.","releaseNotes":"We've squashed some ticks and fleas to optimize your experience. Want to get in touch? Give the Account tab a friendly boop and tap on the Feedback option. 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Welcome to DogCat App, a one-stop solution for managing animal health plus happiness of beloved dogs & cats. Created out of love for animals, this comprehensive pet care tracker meets every need of dogs or cats, ensuring they receive optimal care. Empowering Pet Parents through a Comprehensive Pet Care Tracker and a beautiful gallery of pictures. For pet parents, maintaining a dog & cat's demanding schedule can be challenging. DogCat App simplifies life, providing an intuitive pet care tracker via a calendar managed like an agenda. This feature-rich application includes personalized schedules, daily reminders, health records, plus activity logs for pets and the best part: it is free! Keep Track of Pet Vaccinations & Health Health management is key to pet well-being. DogCat App provides a detailed health log with a vaccination tracker, ideal for dogs along with cats. Users can document, then track all health aspects, starting with initial puppy vaccinations through regular adult check-ups. The same applies to kittens. With a vaccination reminder feature, this app ensures vaccines are administered on time, keeping animals safe and healthy. Diet, Weight, Symptom Tracker Maintaining a balanced diet plus a healthy weight is crucial for animals. The DogCat App's diet & weight tracker assists in monitoring a pet’s nutritional intake, facilitating focus on weight changes. Additionally, the symptom tracker aids in identifying potential health issues early, guaranteeing timely veterinary care. Vaccines & Medication Agenda Schedule Scheduling medication (meds) can be overwhelming. DogCat App offers a convenient free calendar to schedule reminders for medication or pills, vaccines etc, making pet care hassle-free. Enhance Animal Lives Through Tailored Features This App goes beyond basic pet care. Track pet's growth milestones, manage breeding information, and keep a log of daily activities like pee, poop & potty habits. Capture & cherish every moment with our pet monthly pictures gallery, our automatic reminder will help and you will see it in the agenda. Beyond Pet Care: An Organizer Tailored to Every Pet Parent Its not just a pet care tracker; it's an organizer for every facet of animal life. Schedule pet's activities, oversee breeding cycles, and manage all your duties as foster parent, breeder or shelter in a calendar view. Dont forget to attach a photo to the events so you can check later. The Trusted Partner in Pet Care A single commitment: ensuring animals enjoy a healthy, happy, organized life. This app includes features specially designed for dog and cat care, positioning it as the ultimate choice for furry family members. More than 21 pet species This app also supports tracking medical health care records of: hamsters, guinea pigs, rabbits, ferrets, chinchillas, mice, rats, hedgehogs, sugar gliders, birds, lizards, snakes, turtles, tortoises, frogs, crabs, insects, spiders, fish, cattle, cows, horses Download DogCat App today – your animal's health and happiness are just a click away and is free! 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PetDesk puts you at the center of your pet’s health needs by seamlessly connecting you with the best pet care professionals near you. Now it’s easy to be the best pet parent you can be. Effortlessly manage your pet’s health in one place with these indispensable features: APPOINTMENTS With our 24/7 appointment request tool, your favorite pet care providers are always just a few taps away. REMINDERS, MESSAGES AND TO DO’S Sync reminders and add custom to-do’s to your calendar. PROVIDERS Add and quickly view your pet care professionals in one place (veterinary clinics, grooming facilities, boarding, pet daycare, and more!). LOYALTY Earn points for every dollar spent at your favorite pet care provider locations. MEDICATION REQUESTS Easily request medication refills for your pets.","releaseNotes":"Thanks for using PetDesk. Included in this release are functional improvements and bug fixes.","releaseDate":"2013-04-22T18:24:57Z","currentVersionReleaseDate":"2026-07-09T16:00:01Z","offeredFeatures":["alerts / notifications","sync / backup"],"artworkUrl100":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/d9/d5/a5/d9d5a5a3-8588-c860-26ac-b5dc5d9d1e21/AppIcon-0-1x_U007epad-0-0-0-1-0-0-85-220-0.png/100x100bb.jpg","artistId":1616576127,"price":0,"revenueValue":6214,"revenueLabel":"$6K/mo","downloadsValue":124278,"downloadsLabel":"124K/mo","confidence":"low"},{"trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","sellerName":"Chewy, Inc.","primaryGenreName":"Shopping","genres":["Shopping","Lifestyle"],"averageUserRating":4.91251,"userRatingCount":1082931,"rank":6,"trackViewUrl":"https://apps.apple.com/us/app/chewy-pet-care-pharmacy/id1149449468?uo=4","description":"This one’s for the pets. Shop all the things that keep your pet happy and healthy with Chewy, the trusted destination for pet parents. With 3000+ brands of food and supplies, and 24/7 help from pet experts, your pet’s happiness is our #1 priority. Unlock high quality and low priced products, Autoship delivery, free 365-day returns and more. Food shop and pharmacy — no matter what you need, Chewy has you covered. Download and discover something for every pet. Dog, cat, fish, reptile, horse or wildlife — all pets are supported on the Chewy app. Find everything your pet needs today. SHOPPING FOR EVERY PET The shopping app that’s built to make your pet parenting life easier. Shop top brands, exclusive deals and the best of each season for your pet. Shop by Category - Search or shop by category to discover the best products for your pet. 3000+ Brands - Browse thousands of trusted brands, ensuring you have the best selection possible. Today’s Deals - Shopping app deals, for every pet. Find the best savings of the day on everything from food to treats, toys, supplies and apparel. Holiday Shop - Calling all party animals! Celebrate the holiday season with costumes, toys, seasonal treats and more. PHARMACY & VET SUPPORT Pet health, made easy. Get veterinary and pharmacy support with Chewy’s expansive health services and products. Trusted Pet Pharmacy - Care for your pet with America’s most trusted pharmacy, carrying over 4000+ top-quality medications and 600+ veterinary diet products. Now including compounded medications. Rx Approvals - Share your pet and veterinary info and we’ll confirm your prescription directly with your vet before shipping. Connect with a Vet - Get timely advice from our licensed veterinary team and leave with a personalized consult report. Symptom Tracker - Share your pet’s symptoms and receive quick advice on what to do next. Medicine Reminders - Add your pet’s current medications and we’ll remind you on when to refill based on the frequency you need. AUTOSHIP & SEAMLESS HOME DELIVERY Veterinary prescription, pet food, or fun toys — get fast, easy and hassle-free deliveries with Chewy. Manage Autoship - What your pet needs, on repeat. Schedule your Autoship delivery at checkout and change as needed. No fees or commitments, just happy pets. Super Savings - Get extra savings off your first Autoship order and 5% off future deliveries. Shipment Tracker - Follow their favorite box from our door to yours with our in-app shipment tracker. PET COMMUNITY Trusted by pet lovers, and supported by pet experts. Learn, receive help, share your voice and give back with our app. No one pet-parents alone with Chewy. 24/7 Support - Real pet experts are here for you 24/7 to support all pet parents. Sharing - Send fellow pet lovers items you like with a text, email or social post while you shop. Shopping App Reviews - Read what other customers are saying about products and leave your own reviews. Pet Adoption - Find pets to adopt near you through Chewy’s network of shelters and rescues. Food shop, pharmacy, vet advice and more. 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Whether you have a dog or a cat, this app is designed to help you effectively monitor and track your pets' vital information, events, and expenses. With Pet Care - Animal Tracker you can create personalized profiles for each of your pets, allowing you to manage their specific needs and characteristics. Features of the Pet Care - Animal Tracker app include: - Pet Profiles: Easily create profiles that include species, breed, weight, and even photos. Keep your pet's essential data organized and accessible. - Event Reminders: Set calendar events for vet check-ups, grooming appointments, and playdates with just a few taps. Never miss an important date again! - Expense Tracking: Keep an eye on your expenditures by tracking pet expenses. Split costs between multiple pets and analyze your total spending to maintain a healthy budget. - Document Storage: Safeguard important documents such as vaccination records and adoption papers. Store them securely within the app for easy access. - Photo Storage: Capture and save unforgettable moments with your pets. Store all those adorable photos in one place. - Cloud Data Synchronization: Effortlessly sync your data across multiple devices. Your pet care information is accessible, anytime and anywhere. - Achievements: Unlock achievements for your pet care activities. Earn rewards for staying engaged with your pets and achieving health milestones. - Setting Reminder Frequency: Customize the frequency of your reminders to suit your schedule, ensuring you never overlook the care your pets need. Pet Care - Animal Tracker is designed specifically for pet owners who cherish their time with their pets. This app allows you to watch over your pets while managing their events and expenses efficiently. Take control of your pet sitting responsibilities with our user-friendly, intuitive interface. Whether you’re tracking a playful dog or a curious cat, manage your pets effortlessly. Join a community of pet enthusiasts who trust Pet Care - Animal Tracker to enrich their pet care routines. Download the app today and experience how monitoring and managing your pet's life can be streamlined. Start your journey to healthier, happier pets with Pet Care - Animal Tracker. Your pets deserve the best care, and with our app, you can ensure they get it. Download now and transform the way you care for your furry friends! 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Book pet care with local, trusted caregivers through the Wag! app. Whether your dog needs daily walks, overnight care, or just some fresh air, Wag! has you covered. Review Caregiver profiles and reviews, chat, and select the perfect Caregiver before your service. TRUSTED LOCAL CAREGIVERS 99% of Wag! services receive a perfect 5-star review. Our community of 250,000+ Pet Caregivers nationwide are dog people, and it shows. Pet Caregivers with Wag! have earned the community’s trust with over 10 million pet care services completed across 4,600+ cities. ON-DEMAND OR SCHEDULED SERVICES Book on-demand or scheduled dog walks, sittings, boardings, or drop-ins based on you and your dog’s needs. Book overnight care in the sitter’s home, or your own home. Book drop-in visits for dogs who just need a potty break and some play time. Whatever your schedule looks like, Wag! has you covered. SAFETY AND PEACE OF MIND Each Pet Caregiver with Wag! has been through a comprehensive screening and background check. Review Caregiver profiles, reviews, and chat live with Caregivers on the Wag! app. Customer support resources available to you and your dog 24/7. FAST AND CONVENIENT Wag! dog-walks are GPS-tracked in the app so you can follow along in real-time. In-app messaging lets you easily communicate with your Pet Caregiver before or during your service. Receive live pee & poop notifications and a detailed report card at the end of every booking. We can’t wait to meet your pup!","releaseNotes":"We've squashed some ticks and fleas to optimize your experience. Want to get in touch? Give the Account tab a friendly boop and tap on the Feedback option. 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Pet Caregiver","count":1}],"examples":[{"id":"13331099913","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":5,"updatedAt":"2025-10-29T21:44:20.000Z","excerpt":"Great dog great instructions from pet parents.","phrase":"dog great instructions from pet parents","kind":"loved"}]}],"complaintClusters":[{"feature":"pricing / subscription","count":30,"appCount":2,"share":0.102,"averageRating":2.1,"topApps":[{"trackId":940738731,"trackName":"Wag! Pet Caregiver","count":24},{"trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","count":6}],"examples":[{"id":"14439269242","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":1,"updatedAt":"2026-08-17T15:44:22.000Z","excerpt":"You guys need to figure out how to streamline the process because there’s too much on any single page. It’s confusing and if you have multiple pets, you have to take too many different steps. It’s much too difficult it shouldn’t take so...","kind":"complaint"},{"id":"14436534505","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":5,"updatedAt":"2026-08-16T22:48:20.000Z","excerpt":"Great deal. I bought 2 bags of Purina One Chicken for cats 22 lbs. About the same price of one 16 lbs bag at the grocery store. I am on a tight budget. Recommend reorder in 10 weeks.","kind":"complaint"},{"id":"14435546959","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":5,"updatedAt":"2026-08-16T17:08:02.000Z","excerpt":"After looking at other options chewy has the best pricing, contacts my vet as needed for approval. I know they will send me quality product quickly.","kind":"complaint"},{"id":"14433573492","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":5,"updatedAt":"2026-08-16T05:45:48.000Z","excerpt":"I needed a cat dewormer as quick as possible. This medication requires a veterinarian to give approval before the product can be shipped. Since I have purchased this in the past, my vet’s information is already in Chewy’s system. This ma...","kind":"complaint"}]},{"feature":"login / account","count":25,"appCount":3,"share":0.085,"averageRating":1.72,"topApps":[{"trackId":940738731,"trackName":"Wag! Pet Caregiver","count":21},{"trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","count":3},{"trackId":1641860089,"trackName":"PetCare by DaySmart Vet","count":1}],"examples":[{"id":"14440111644","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":4,"updatedAt":"2026-08-17T20:12:32.000Z","excerpt":"Update: Chewy support helped me figure out that my VPN was preventing me from logging in. All is good now and I’ve added 2 stars to my original 2. I see plenty of good reviews, but I’ve never been able to log into my account (originally...","kind":"complaint"},{"id":"14434239336","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":2,"updatedAt":"2026-08-16T10:23:13.000Z","excerpt":"I’m heartbroken to be writing this review but I have to warn fellow caregivers. Please make sure your account is secure, and that absolutely no one has access to it. I have been banned and put under review for something I haven’t done. A...","kind":"complaint"},{"id":"14423362134","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":4,"updatedAt":"2026-08-13T16:33:33.000Z","excerpt":"Overall, the app is great; however, it takes a long time to load my account. When it finally loads, it shows the sign-in and create account options, but there's nothing to click besides 'continue.' Below that, it displays 'or’, but nothi...","kind":"complaint"},{"id":"14422604672","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":3,"updatedAt":"2026-08-13T12:56:19.000Z","excerpt":"Installed the app awhile back. Input all my information my pets information had auto ships set up. When I recently tried to login to renew my dogs prescriptions, I couldn’t find any of my information couldn’t find the auto ship informati...","kind":"complaint"}]},{"feature":"support / customer service","count":22,"appCount":2,"share":0.075,"averageRating":1.5,"topApps":[{"trackId":940738731,"trackName":"Wag! Pet Caregiver","count":21},{"trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","count":1}],"examples":[{"id":"14440111644","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":4,"updatedAt":"2026-08-17T20:12:32.000Z","excerpt":"Update: Chewy support helped me figure out that my VPN was preventing me from logging in. All is good now and I’ve added 2 stars to my original 2. I see plenty of good reviews, but I’ve never been able to log into my account (originally...","kind":"complaint"},{"id":"14434239336","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":2,"updatedAt":"2026-08-16T10:23:13.000Z","excerpt":"I’m heartbroken to be writing this review but I have to warn fellow caregivers. Please make sure your account is secure, and that absolutely no one has access to it. I have been banned and put under review for something I haven’t done. A...","kind":"complaint"},{"id":"14396348369","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":1,"updatedAt":"2026-08-06T20:36:44.000Z","excerpt":"I keep getting a bug that rejects boardings immediately where it says there’s a concurrent boarding capacity. I’m only requesting the single boarding, and the pet parent is ok with other dogs at the residence. I just keep getting respons...","kind":"complaint"},{"id":"14379059778","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":5,"updatedAt":"2026-08-02T15:20:05.000Z","excerpt":"I've been walking with Wag for several years. Very minimally now. Recurring walks or nearby sittings where I don't have to stay because otherwise it's not worth it. They take 40% of your rate (which they claim the sitter sets but is real...","kind":"complaint"}]},{"feature":"reliability / bugs","count":5,"appCount":1,"share":0.017,"averageRating":1.4,"topApps":[{"trackId":940738731,"trackName":"Wag! Pet Caregiver","count":5}],"examples":[{"id":"14396348369","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":1,"updatedAt":"2026-08-06T20:36:44.000Z","excerpt":"I keep getting a bug that rejects boardings immediately where it says there’s a concurrent boarding capacity. I’m only requesting the single boarding, and the pet parent is ok with other dogs at the residence. I just keep getting respons...","kind":"complaint"},{"id":"14198124435","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":2,"updatedAt":"2026-06-18T17:14:05.000Z","excerpt":"The app has gotten a lot slower and crashes a lot","kind":"complaint"},{"id":"13915276403","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":1,"updatedAt":"2026-04-02T19:05:51.000Z","excerpt":"This is the worst app I’ve ever tried to use. They make signing up as difficult as possible. It asks for referrals, but in order for people to give you referrals, they have to sign up for the app and pay a fee. The pricing feature is com...","kind":"complaint"},{"id":"13214936877","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":2,"updatedAt":"2025-10-02T18:57:39.000Z","excerpt":"I can’t ever get in touch with a person on the phone and my app isn’t compatible with my iPhone. I try accept boarding everyday and no matter what price I change my account to the request wont ever submit. Walks do however go through? Re...","kind":"complaint"}]},{"feature":"simplicity / fewer taps","count":5,"appCount":2,"share":0.017,"averageRating":1.8,"topApps":[{"trackId":940738731,"trackName":"Wag! Pet Caregiver","count":3},{"trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","count":2}],"examples":[{"id":"14439269242","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":1,"updatedAt":"2026-08-17T15:44:22.000Z","excerpt":"You guys need to figure out how to streamline the process because there’s too much on any single page. It’s confusing and if you have multiple pets, you have to take too many different steps. It’s much too difficult it shouldn’t take so...","kind":"complaint"},{"id":"14422604672","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":3,"updatedAt":"2026-08-13T12:56:19.000Z","excerpt":"Installed the app awhile back. Input all my information my pets information had auto ships set up. When I recently tried to login to renew my dogs prescriptions, I couldn’t find any of my information couldn’t find the auto ship informati...","kind":"complaint"},{"id":"14124969650","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":3,"updatedAt":"2026-05-30T22:01:34.000Z","excerpt":"I just wrote a whole review and Apple deleted it😒. The new interface is harder to navigate them the old one they added unnecessary features when they just needed to fix small things like Walker’s being able to properly cancel without ha...","kind":"complaint"},{"id":"14095682743","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":1,"updatedAt":"2026-05-23T06:29:43.000Z","excerpt":"Dont pay the background check fee, no one uses this app. Booking system is terrible, the whole app is just confusing. Had it 3 months in decent size city, zero bookings. The other app rover is decent but their sitters hate their app too....","kind":"complaint"}]},{"feature":"alerts / notifications","count":4,"appCount":1,"share":0.014,"averageRating":1.75,"topApps":[{"trackId":940738731,"trackName":"Wag! Pet Caregiver","count":4}],"examples":[{"id":"14020967146","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":1,"updatedAt":"2026-05-02T18:04:23.000Z","excerpt":"The app is full of bots that steal the chance to book a walk service. In seconds the notification disappears stealing the chances of walkers to opt to get a chance to work.","kind":"complaint"},{"id":"13915238247","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":3,"updatedAt":"2026-04-02T18:51:47.000Z","excerpt":"I used to use Wag Caregiver all the time and it was a great way to make extra money and coordinate services. Lately it is impossible to get bookings (unless you pay for the subscription, I’m guessing). I consistency click on services the...","kind":"complaint"},{"id":"13884315079","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":2,"updatedAt":"2026-03-25T05:11:25.000Z","excerpt":"It’s glitchy and there’s no human help. All you can do is message with the stupid chat bot. Half the time I don’t even get a notification for a walk until after it’s already been filled so I don’t even get a chance. You cannot make money...","kind":"complaint"},{"id":"13775399338","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":1,"updatedAt":"2026-02-22T01:45:51.000Z","excerpt":"I had a very poor experience as a walker using this app. I arrived on time for a scheduled drop in visit and followed the access instructions provided in the app. Unfortunately, the pet owner never received a notification stating that I...","kind":"complaint"}]},{"feature":"performance / battery","count":2,"appCount":1,"share":0.007,"averageRating":1.5,"topApps":[{"trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","count":2}],"examples":[{"id":"14435371110","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":1,"updatedAt":"2026-08-16T16:15:57.000Z","excerpt":"This app needs better optimization for my phone because it makes my phone overheat and get super slow in ordering a bag of cat food becomes a 15 minute process because the checkout page takes forever to load ","kind":"complaint"},{"id":"14434807340","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":2,"updatedAt":"2026-08-16T13:36:13.000Z","excerpt":"App would be great if it weren’t for the constant lag time, buffering & moving extremely slow from section to section","kind":"complaint"}]}],"requestClusters":[{"feature":"login / account","count":3,"appCount":1,"share":0.01,"averageRating":1.67,"topApps":[{"trackId":940738731,"trackName":"Wag! Pet Caregiver","count":3}],"examples":[{"id":"14434239336","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":2,"updatedAt":"2026-08-16T10:23:13.000Z","excerpt":"Please make sure your account is secure, and that absolutely no one has access to it.","phrase":"sure your account is secure, and that absolutely no one has access to it","kind":"request"},{"id":"14434239336","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":2,"updatedAt":"2026-08-16T10:23:13.000Z","excerpt":"I’ve been told I can’t request walks until November- or I have to pay $300 to reinstate my account.","phrase":"walks until November- or I have to pay $300 to reinstate my account","kind":"request"},{"id":"14235719399","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":1,"updatedAt":"2026-06-28T06:28:19.000Z","excerpt":"I’m so unhappy not to mention they charge you for every little thing to request help, to make the account, $10 FOR MEET AND GREETS ?!","phrase":"help, to make the account, $10 FOR MEET AND GREETS","kind":"request"}]},{"feature":"performance / speed","count":1,"appCount":1,"share":0.003,"averageRating":2,"topApps":[{"trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","count":1}],"examples":[{"id":"14434807340","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":2,"updatedAt":"2026-08-16T13:36:13.000Z","excerpt":"App would be great if it weren’t for the constant lag time, buffering & moving extremely slow from section to section","phrase":"weren’t for the constant lag time, buffering & moving extremely slow from section to section","kind":"request"}]}],"opportunityGaps":[{"feature":"pricing / subscription","priorityScore":153.25,"confidence":0.79,"opportunityType":"missing_feature","why":"Users are asking for or complaining around pricing / subscription, but the top App Store listings do not consistently promise it.","evidenceCount":30,"requestCount":0,"complaintCount":30,"loveCount":0,"offeredByApps":[],"examples":[{"id":"14439269242","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":1,"updatedAt":"2026-08-17T15:44:22.000Z","excerpt":"You guys need to figure out how to streamline the process because there’s too much on any single page. It’s confusing and if you have multiple pets, you have to take too many different steps. It’s much too difficult it shouldn’t take so...","kind":"complaint"},{"id":"14436534505","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":5,"updatedAt":"2026-08-16T22:48:20.000Z","excerpt":"Great deal. I bought 2 bags of Purina One Chicken for cats 22 lbs. About the same price of one 16 lbs bag at the grocery store. I am on a tight budget. Recommend reorder in 10 weeks.","kind":"complaint"},{"id":"14435546959","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":5,"updatedAt":"2026-08-16T17:08:02.000Z","excerpt":"After looking at other options chewy has the best pricing, contacts my vet as needed for approval. I know they will send me quality product quickly.","kind":"complaint"},{"id":"14433573492","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":5,"updatedAt":"2026-08-16T05:45:48.000Z","excerpt":"I needed a cat dewormer as quick as possible. This medication requires a veterinarian to give approval before the product can be shipped. Since I have purchased this in the past, my vet’s information is already in Chewy’s system. This ma...","kind":"complaint"}],"trend":{"status":"baseline","recentCount":0,"priorCount":0,"pctChange":null,"windowDays":30}},{"feature":"login / account","priorityScore":146.5,"confidence":0.86,"opportunityType":"fix_existing","why":"Top apps already sell login / account, but review evidence says the implementation is still painful or incomplete.","evidenceCount":28,"requestCount":3,"complaintCount":25,"loveCount":0,"offeredByApps":["Wag! Pet Caregiver","Wag! - Dog Walkers & Sitters"],"examples":[{"id":"14434239336","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":2,"updatedAt":"2026-08-16T10:23:13.000Z","excerpt":"Please make sure your account is secure, and that absolutely no one has access to it.","phrase":"sure your account is secure, and that absolutely no one has access to it","kind":"request"},{"id":"14235719399","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":1,"updatedAt":"2026-06-28T06:28:19.000Z","excerpt":"I’m so unhappy not to mention they charge you for every little thing to request help, to make the account, $10 FOR MEET AND GREETS ?!","phrase":"help, to make the account, $10 FOR MEET AND GREETS","kind":"request"},{"id":"14440111644","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":4,"updatedAt":"2026-08-17T20:12:32.000Z","excerpt":"Update: Chewy support helped me figure out that my VPN was preventing me from logging in. All is good now and I’ve added 2 stars to my original 2. I see plenty of good reviews, but I’ve never been able to log into my account (originally...","kind":"complaint"},{"id":"14434239336","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":2,"updatedAt":"2026-08-16T10:23:13.000Z","excerpt":"I’m heartbroken to be writing this review but I have to warn fellow caregivers. Please make sure your account is secure, and that absolutely no one has access to it. I have been banned and put under review for something I haven’t done. A...","kind":"complaint"},{"id":"14423362134","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":4,"updatedAt":"2026-08-13T16:33:33.000Z","excerpt":"Overall, the app is great; however, it takes a long time to load my account. When it finally loads, it shows the sign-in and create account options, but there's nothing to click besides 'continue.' Below that, it displays 'or’, but nothi...","kind":"complaint"}],"trend":{"status":"steady","recentCount":2,"priorCount":1,"pctChange":1,"windowDays":30}},{"feature":"support / customer service","priorityScore":114.5,"confidence":0.85,"opportunityType":"missing_feature","why":"Users are asking for or complaining around support / customer service, but the top App Store listings do not consistently promise it.","evidenceCount":22,"requestCount":0,"complaintCount":22,"loveCount":0,"offeredByApps":[],"examples":[{"id":"14440111644","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":4,"updatedAt":"2026-08-17T20:12:32.000Z","excerpt":"Update: Chewy support helped me figure out that my VPN was preventing me from logging in. All is good now and I’ve added 2 stars to my original 2. I see plenty of good reviews, but I’ve never been able to log into my account (originally...","kind":"complaint"},{"id":"14434239336","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":2,"updatedAt":"2026-08-16T10:23:13.000Z","excerpt":"I’m heartbroken to be writing this review but I have to warn fellow caregivers. Please make sure your account is secure, and that absolutely no one has access to it. I have been banned and put under review for something I haven’t done. A...","kind":"complaint"},{"id":"14396348369","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":1,"updatedAt":"2026-08-06T20:36:44.000Z","excerpt":"I keep getting a bug that rejects boardings immediately where it says there’s a concurrent boarding capacity. I’m only requesting the single boarding, and the pet parent is ok with other dogs at the residence. I just keep getting respons...","kind":"complaint"},{"id":"14379059778","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":5,"updatedAt":"2026-08-02T15:20:05.000Z","excerpt":"I've been walking with Wag for several years. Very minimally now. Recurring walks or nearby sittings where I don't have to stay because otherwise it's not worth it. They take 40% of your rate (which they claim the sitter sets but is real...","kind":"complaint"}],"trend":{"status":"baseline","recentCount":0,"priorCount":0,"pctChange":null,"windowDays":30}},{"feature":"simplicity / fewer taps","priorityScore":31,"confidence":0.75,"opportunityType":"missing_feature","why":"Users are asking for or complaining around simplicity / fewer taps, but the top App Store listings do not consistently promise it.","evidenceCount":6,"requestCount":0,"complaintCount":5,"loveCount":1,"offeredByApps":[],"examples":[{"id":"14439269242","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":1,"updatedAt":"2026-08-17T15:44:22.000Z","excerpt":"You guys need to figure out how to streamline the process because there’s too much on any single page. It’s confusing and if you have multiple pets, you have to take too many different steps. It’s much too difficult it shouldn’t take so...","kind":"complaint"},{"id":"14422604672","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":3,"updatedAt":"2026-08-13T12:56:19.000Z","excerpt":"Installed the app awhile back. Input all my information my pets information had auto ships set up. When I recently tried to login to renew my dogs prescriptions, I couldn’t find any of my information couldn’t find the auto ship informati...","kind":"complaint"},{"id":"14124969650","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":3,"updatedAt":"2026-05-30T22:01:34.000Z","excerpt":"I just wrote a whole review and Apple deleted it😒. The new interface is harder to navigate them the old one they added unnecessary features when they just needed to fix small things like Walker’s being able to properly cancel without ha...","kind":"complaint"},{"id":"14095682743","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":1,"updatedAt":"2026-05-23T06:29:43.000Z","excerpt":"Dont pay the background check fee, no one uses this app. Booking system is terrible, the whole app is just confusing. Had it 3 months in decent size city, zero bookings. The other app rover is decent but their sitters hate their app too....","kind":"complaint"},{"id":"14440442392","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":5,"updatedAt":"2026-08-17T22:14:05.000Z","excerpt":"Great user experience.","phrase":"user experience","kind":"loved"}],"trend":{"status":"baseline","recentCount":1,"priorCount":0,"pctChange":null,"windowDays":30}},{"feature":"reliability / bugs","priorityScore":28.25,"confidence":0.66,"opportunityType":"missing_feature","why":"Users are asking for or complaining around reliability / bugs, but the top App Store listings do not consistently promise it.","evidenceCount":5,"requestCount":0,"complaintCount":5,"loveCount":0,"offeredByApps":[],"examples":[{"id":"14396348369","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":1,"updatedAt":"2026-08-06T20:36:44.000Z","excerpt":"I keep getting a bug that rejects boardings immediately where it says there’s a concurrent boarding capacity. I’m only requesting the single boarding, and the pet parent is ok with other dogs at the residence. I just keep getting respons...","kind":"complaint"},{"id":"14198124435","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":2,"updatedAt":"2026-06-18T17:14:05.000Z","excerpt":"The app has gotten a lot slower and crashes a lot","kind":"complaint"},{"id":"13915276403","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":1,"updatedAt":"2026-04-02T19:05:51.000Z","excerpt":"This is the worst app I’ve ever tried to use. They make signing up as difficult as possible. It asks for referrals, but in order for people to give you referrals, they have to sign up for the app and pay a fee. The pricing feature is com...","kind":"complaint"},{"id":"13214936877","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":2,"updatedAt":"2025-10-02T18:57:39.000Z","excerpt":"I can’t ever get in touch with a person on the phone and my app isn’t compatible with my iPhone. I try accept boarding everyday and no matter what price I change my account to the request wont ever submit. Walks do however go through? Re...","kind":"complaint"}],"trend":{"status":"baseline","recentCount":0,"priorCount":0,"pctChange":null,"windowDays":30}},{"feature":"alerts / notifications","priorityScore":22.25,"confidence":0.65,"opportunityType":"fix_existing","why":"Top apps already sell alerts / notifications, but review evidence says the implementation is still painful or incomplete.","evidenceCount":4,"requestCount":0,"complaintCount":4,"loveCount":0,"offeredByApps":["Pet Care Tracker Dog Cat Log","PetDesk","Chewy - Pet Care & Pharmacy","Pet Care - Animal Tracker","Wag! - Dog Walkers & Sitters"],"examples":[{"id":"14020967146","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":1,"updatedAt":"2026-05-02T18:04:23.000Z","excerpt":"The app is full of bots that steal the chance to book a walk service. In seconds the notification disappears stealing the chances of walkers to opt to get a chance to work.","kind":"complaint"},{"id":"13915238247","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":3,"updatedAt":"2026-04-02T18:51:47.000Z","excerpt":"I used to use Wag Caregiver all the time and it was a great way to make extra money and coordinate services. Lately it is impossible to get bookings (unless you pay for the subscription, I’m guessing). I consistency click on services the...","kind":"complaint"},{"id":"13884315079","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":2,"updatedAt":"2026-03-25T05:11:25.000Z","excerpt":"It’s glitchy and there’s no human help. All you can do is message with the stupid chat bot. Half the time I don’t even get a notification for a walk until after it’s already been filled so I don’t even get a chance. You cannot make money...","kind":"complaint"},{"id":"13775399338","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":1,"updatedAt":"2026-02-22T01:45:51.000Z","excerpt":"I had a very poor experience as a walker using this app. I arrived on time for a scheduled drop in visit and followed the access instructions provided in the app. Unfortunately, the pet owner never received a notification stating that I...","kind":"complaint"}],"trend":{"status":"baseline","recentCount":0,"priorCount":0,"pctChange":null,"windowDays":30}},{"feature":"performance / battery","priorityScore":13.25,"confidence":0.61,"opportunityType":"missing_feature","why":"Users are asking for or complaining around performance / battery, but the top App Store listings do not consistently promise it.","evidenceCount":2,"requestCount":0,"complaintCount":2,"loveCount":0,"offeredByApps":[],"examples":[{"id":"14435371110","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":1,"updatedAt":"2026-08-16T16:15:57.000Z","excerpt":"This app needs better optimization for my phone because it makes my phone overheat and get super slow in ordering a bag of cat food becomes a 15 minute process because the checkout page takes forever to load ","kind":"complaint"},{"id":"14434807340","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":2,"updatedAt":"2026-08-16T13:36:13.000Z","excerpt":"App would be great if it weren’t for the constant lag time, buffering & moving extremely slow from section to section","kind":"complaint"}],"trend":{"status":"baseline","recentCount":0,"priorCount":0,"pctChange":null,"windowDays":30}},{"feature":"performance / speed","priorityScore":9.25,"confidence":0.57,"opportunityType":"missing_feature","why":"Users are asking for or complaining around performance / speed, but the top App Store listings do not consistently promise it.","evidenceCount":1,"requestCount":1,"complaintCount":0,"loveCount":0,"offeredByApps":[],"examples":[{"id":"14434807340","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":2,"updatedAt":"2026-08-16T13:36:13.000Z","excerpt":"App would be great if it weren’t for the constant lag time, buffering & moving extremely slow from section to section","phrase":"weren’t for the constant lag time, buffering & moving extremely slow from section to section","kind":"request"}],"trend":{"status":"baseline","recentCount":1,"priorCount":0,"pctChange":null,"windowDays":30}},{"feature":"customer service","priorityScore":6.25,"confidence":0.49,"opportunityType":"missing_feature","why":"Users are asking for or complaining around customer service, but the top App Store listings do not consistently promise it.","evidenceCount":2,"requestCount":0,"complaintCount":0,"loveCount":2,"offeredByApps":[],"examples":[{"id":"14438421419","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":4,"updatedAt":"2026-08-17T11:31:56.000Z","excerpt":"Great customer service!","phrase":"customer service","kind":"loved"},{"id":"14422969879","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":5,"updatedAt":"2026-08-13T14:40:45.000Z","excerpt":"Great customer service.","phrase":"customer service","kind":"loved"}],"trend":{"status":"baseline","recentCount":2,"priorCount":0,"pctChange":null,"windowDays":30}}],"roadmap":[{"feature":"pricing / subscription","priorityScore":153.25,"confidence":0.79,"opportunityType":"missing_feature","why":"Users are asking for or complaining around pricing / subscription, but the top App Store listings do not consistently promise it.","evidenceCount":30,"requestCount":0,"complaintCount":30,"loveCount":0,"offeredByApps":[],"examples":[{"id":"14439269242","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":1,"updatedAt":"2026-08-17T15:44:22.000Z","excerpt":"You guys need to figure out how to streamline the process because there’s too much on any single page. It’s confusing and if you have multiple pets, you have to take too many different steps. It’s much too difficult it shouldn’t take so...","kind":"complaint"},{"id":"14436534505","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":5,"updatedAt":"2026-08-16T22:48:20.000Z","excerpt":"Great deal. I bought 2 bags of Purina One Chicken for cats 22 lbs. About the same price of one 16 lbs bag at the grocery store. I am on a tight budget. Recommend reorder in 10 weeks.","kind":"complaint"},{"id":"14435546959","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":5,"updatedAt":"2026-08-16T17:08:02.000Z","excerpt":"After looking at other options chewy has the best pricing, contacts my vet as needed for approval. I know they will send me quality product quickly.","kind":"complaint"},{"id":"14433573492","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":5,"updatedAt":"2026-08-16T05:45:48.000Z","excerpt":"I needed a cat dewormer as quick as possible. This medication requires a veterinarian to give approval before the product can be shipped. Since I have purchased this in the past, my vet’s information is already in Chewy’s system. This ma...","kind":"complaint"}],"trend":{"status":"baseline","recentCount":0,"priorCount":0,"pctChange":null,"windowDays":30}},{"feature":"login / account","priorityScore":146.5,"confidence":0.86,"opportunityType":"fix_existing","why":"Top apps already sell login / account, but review evidence says the implementation is still painful or incomplete.","evidenceCount":28,"requestCount":3,"complaintCount":25,"loveCount":0,"offeredByApps":["Wag! Pet Caregiver","Wag! - Dog Walkers & Sitters"],"examples":[{"id":"14434239336","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":2,"updatedAt":"2026-08-16T10:23:13.000Z","excerpt":"Please make sure your account is secure, and that absolutely no one has access to it.","phrase":"sure your account is secure, and that absolutely no one has access to it","kind":"request"},{"id":"14235719399","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":1,"updatedAt":"2026-06-28T06:28:19.000Z","excerpt":"I’m so unhappy not to mention they charge you for every little thing to request help, to make the account, $10 FOR MEET AND GREETS ?!","phrase":"help, to make the account, $10 FOR MEET AND GREETS","kind":"request"},{"id":"14440111644","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":4,"updatedAt":"2026-08-17T20:12:32.000Z","excerpt":"Update: Chewy support helped me figure out that my VPN was preventing me from logging in. All is good now and I’ve added 2 stars to my original 2. I see plenty of good reviews, but I’ve never been able to log into my account (originally...","kind":"complaint"},{"id":"14434239336","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":2,"updatedAt":"2026-08-16T10:23:13.000Z","excerpt":"I’m heartbroken to be writing this review but I have to warn fellow caregivers. Please make sure your account is secure, and that absolutely no one has access to it. I have been banned and put under review for something I haven’t done. A...","kind":"complaint"},{"id":"14423362134","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":4,"updatedAt":"2026-08-13T16:33:33.000Z","excerpt":"Overall, the app is great; however, it takes a long time to load my account. When it finally loads, it shows the sign-in and create account options, but there's nothing to click besides 'continue.' Below that, it displays 'or’, but nothi...","kind":"complaint"}],"trend":{"status":"steady","recentCount":2,"priorCount":1,"pctChange":1,"windowDays":30}},{"feature":"support / customer service","priorityScore":114.5,"confidence":0.85,"opportunityType":"missing_feature","why":"Users are asking for or complaining around support / customer service, but the top App Store listings do not consistently promise it.","evidenceCount":22,"requestCount":0,"complaintCount":22,"loveCount":0,"offeredByApps":[],"examples":[{"id":"14440111644","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":4,"updatedAt":"2026-08-17T20:12:32.000Z","excerpt":"Update: Chewy support helped me figure out that my VPN was preventing me from logging in. All is good now and I’ve added 2 stars to my original 2. I see plenty of good reviews, but I’ve never been able to log into my account (originally...","kind":"complaint"},{"id":"14434239336","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":2,"updatedAt":"2026-08-16T10:23:13.000Z","excerpt":"I’m heartbroken to be writing this review but I have to warn fellow caregivers. Please make sure your account is secure, and that absolutely no one has access to it. I have been banned and put under review for something I haven’t done. A...","kind":"complaint"},{"id":"14396348369","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":1,"updatedAt":"2026-08-06T20:36:44.000Z","excerpt":"I keep getting a bug that rejects boardings immediately where it says there’s a concurrent boarding capacity. I’m only requesting the single boarding, and the pet parent is ok with other dogs at the residence. I just keep getting respons...","kind":"complaint"},{"id":"14379059778","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":5,"updatedAt":"2026-08-02T15:20:05.000Z","excerpt":"I've been walking with Wag for several years. Very minimally now. Recurring walks or nearby sittings where I don't have to stay because otherwise it's not worth it. They take 40% of your rate (which they claim the sitter sets but is real...","kind":"complaint"}],"trend":{"status":"baseline","recentCount":0,"priorCount":0,"pctChange":null,"windowDays":30}},{"feature":"simplicity / fewer taps","priorityScore":31,"confidence":0.75,"opportunityType":"missing_feature","why":"Users are asking for or complaining around simplicity / fewer taps, but the top App Store listings do not consistently promise it.","evidenceCount":6,"requestCount":0,"complaintCount":5,"loveCount":1,"offeredByApps":[],"examples":[{"id":"14439269242","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":1,"updatedAt":"2026-08-17T15:44:22.000Z","excerpt":"You guys need to figure out how to streamline the process because there’s too much on any single page. It’s confusing and if you have multiple pets, you have to take too many different steps. It’s much too difficult it shouldn’t take so...","kind":"complaint"},{"id":"14422604672","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":3,"updatedAt":"2026-08-13T12:56:19.000Z","excerpt":"Installed the app awhile back. Input all my information my pets information had auto ships set up. When I recently tried to login to renew my dogs prescriptions, I couldn’t find any of my information couldn’t find the auto ship informati...","kind":"complaint"},{"id":"14124969650","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":3,"updatedAt":"2026-05-30T22:01:34.000Z","excerpt":"I just wrote a whole review and Apple deleted it😒. The new interface is harder to navigate them the old one they added unnecessary features when they just needed to fix small things like Walker’s being able to properly cancel without ha...","kind":"complaint"},{"id":"14095682743","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":1,"updatedAt":"2026-05-23T06:29:43.000Z","excerpt":"Dont pay the background check fee, no one uses this app. Booking system is terrible, the whole app is just confusing. Had it 3 months in decent size city, zero bookings. The other app rover is decent but their sitters hate their app too....","kind":"complaint"},{"id":"14440442392","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":5,"updatedAt":"2026-08-17T22:14:05.000Z","excerpt":"Great user experience.","phrase":"user experience","kind":"loved"}],"trend":{"status":"baseline","recentCount":1,"priorCount":0,"pctChange":null,"windowDays":30}},{"feature":"reliability / bugs","priorityScore":28.25,"confidence":0.66,"opportunityType":"missing_feature","why":"Users are asking for or complaining around reliability / bugs, but the top App Store listings do not consistently promise it.","evidenceCount":5,"requestCount":0,"complaintCount":5,"loveCount":0,"offeredByApps":[],"examples":[{"id":"14396348369","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":1,"updatedAt":"2026-08-06T20:36:44.000Z","excerpt":"I keep getting a bug that rejects boardings immediately where it says there’s a concurrent boarding capacity. I’m only requesting the single boarding, and the pet parent is ok with other dogs at the residence. I just keep getting respons...","kind":"complaint"},{"id":"14198124435","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":2,"updatedAt":"2026-06-18T17:14:05.000Z","excerpt":"The app has gotten a lot slower and crashes a lot","kind":"complaint"},{"id":"13915276403","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":1,"updatedAt":"2026-04-02T19:05:51.000Z","excerpt":"This is the worst app I’ve ever tried to use. They make signing up as difficult as possible. It asks for referrals, but in order for people to give you referrals, they have to sign up for the app and pay a fee. The pricing feature is com...","kind":"complaint"},{"id":"13214936877","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":2,"updatedAt":"2025-10-02T18:57:39.000Z","excerpt":"I can’t ever get in touch with a person on the phone and my app isn’t compatible with my iPhone. I try accept boarding everyday and no matter what price I change my account to the request wont ever submit. Walks do however go through? Re...","kind":"complaint"}],"trend":{"status":"baseline","recentCount":0,"priorCount":0,"pctChange":null,"windowDays":30}},{"feature":"alerts / notifications","priorityScore":22.25,"confidence":0.65,"opportunityType":"fix_existing","why":"Top apps already sell alerts / notifications, but review evidence says the implementation is still painful or incomplete.","evidenceCount":4,"requestCount":0,"complaintCount":4,"loveCount":0,"offeredByApps":["Pet Care Tracker Dog Cat Log","PetDesk","Chewy - Pet Care & Pharmacy","Pet Care - Animal Tracker","Wag! - Dog Walkers & Sitters"],"examples":[{"id":"14020967146","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":1,"updatedAt":"2026-05-02T18:04:23.000Z","excerpt":"The app is full of bots that steal the chance to book a walk service. In seconds the notification disappears stealing the chances of walkers to opt to get a chance to work.","kind":"complaint"},{"id":"13915238247","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":3,"updatedAt":"2026-04-02T18:51:47.000Z","excerpt":"I used to use Wag Caregiver all the time and it was a great way to make extra money and coordinate services. Lately it is impossible to get bookings (unless you pay for the subscription, I’m guessing). I consistency click on services the...","kind":"complaint"},{"id":"13884315079","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":2,"updatedAt":"2026-03-25T05:11:25.000Z","excerpt":"It’s glitchy and there’s no human help. All you can do is message with the stupid chat bot. Half the time I don’t even get a notification for a walk until after it’s already been filled so I don’t even get a chance. You cannot make money...","kind":"complaint"},{"id":"13775399338","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":1,"updatedAt":"2026-02-22T01:45:51.000Z","excerpt":"I had a very poor experience as a walker using this app. I arrived on time for a scheduled drop in visit and followed the access instructions provided in the app. Unfortunately, the pet owner never received a notification stating that I...","kind":"complaint"}],"trend":{"status":"baseline","recentCount":0,"priorCount":0,"pctChange":null,"windowDays":30}},{"feature":"performance / battery","priorityScore":13.25,"confidence":0.61,"opportunityType":"missing_feature","why":"Users are asking for or complaining around performance / battery, but the top App Store listings do not consistently promise it.","evidenceCount":2,"requestCount":0,"complaintCount":2,"loveCount":0,"offeredByApps":[],"examples":[{"id":"14435371110","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":1,"updatedAt":"2026-08-16T16:15:57.000Z","excerpt":"This app needs better optimization for my phone because it makes my phone overheat and get super slow in ordering a bag of cat food becomes a 15 minute process because the checkout page takes forever to load ","kind":"complaint"},{"id":"14434807340","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":2,"updatedAt":"2026-08-16T13:36:13.000Z","excerpt":"App would be great if it weren’t for the constant lag time, buffering & moving extremely slow from section to section","kind":"complaint"}],"trend":{"status":"baseline","recentCount":0,"priorCount":0,"pctChange":null,"windowDays":30}},{"feature":"performance / speed","priorityScore":9.25,"confidence":0.57,"opportunityType":"missing_feature","why":"Users are asking for or complaining around performance / speed, but the top App Store listings do not consistently promise it.","evidenceCount":1,"requestCount":1,"complaintCount":0,"loveCount":0,"offeredByApps":[],"examples":[{"id":"14434807340","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":2,"updatedAt":"2026-08-16T13:36:13.000Z","excerpt":"App would be great if it weren’t for the constant lag time, buffering & moving extremely slow from section to section","phrase":"weren’t for the constant lag time, buffering & moving extremely slow from section to section","kind":"request"}],"trend":{"status":"baseline","recentCount":1,"priorCount":0,"pctChange":null,"windowDays":30}},{"feature":"customer service","priorityScore":6.25,"confidence":0.49,"opportunityType":"missing_feature","why":"Users are asking for or complaining around customer service, but the top App Store listings do not consistently promise it.","evidenceCount":2,"requestCount":0,"complaintCount":0,"loveCount":2,"offeredByApps":[],"examples":[{"id":"14438421419","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":4,"updatedAt":"2026-08-17T11:31:56.000Z","excerpt":"Great customer service!","phrase":"customer service","kind":"loved"},{"id":"14422969879","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":5,"updatedAt":"2026-08-13T14:40:45.000Z","excerpt":"Great customer service.","phrase":"customer service","kind":"loved"}],"trend":{"status":"baseline","recentCount":2,"priorCount":0,"pctChange":null,"windowDays":30}}],"trendWindow":{"referenceDate":"2026-08-19T14:58:15.885Z","windowDays":30},"risingAsks":[],"rawSignals":{"productThemes":[{"feature":"login / account","kind":"request","count":3,"share":0.1,"averageRating":1.67,"topApps":[{"trackId":940738731,"trackName":"Wag! Pet Caregiver","count":3}],"examples":[{"id":"14434239336","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":2,"phrase":"sure your account is secure, and that absolutely no one has access to it","evidence":"Please make sure your account is secure, and that absolutely no one has access to it.","updatedAt":"2026-08-16T10:23:13.000Z"},{"id":"14434239336","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":2,"phrase":"walks until November- or I have to pay $300 to reinstate my account","evidence":"I’ve been told I can’t request walks until November- or I have to pay $300 to reinstate my account.","updatedAt":"2026-08-16T10:23:13.000Z"},{"id":"14235719399","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":1,"phrase":"help, to make the account, $10 FOR MEET AND GREETS","evidence":"I’m so unhappy not to mention they charge you for every little thing to request help, to make the account, $10 FOR MEET AND GREETS ?!","updatedAt":"2026-06-28T06:28:19.000Z"}]},{"feature":"performance / speed","kind":"request","count":1,"share":0.03,"averageRating":2,"topApps":[{"trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","count":1}],"examples":[{"id":"14434807340","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":2,"phrase":"weren’t for the constant lag time, buffering & moving extremely slow from section to section","evidence":"App would be great if it weren’t for the constant lag time, buffering & moving extremely slow from section to section","updatedAt":"2026-08-16T13:36:13.000Z"}]},{"feature":"customer service","kind":"loved","count":2,"share":0.07,"averageRating":4.5,"topApps":[{"trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","count":2}],"examples":[{"id":"14438421419","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":4,"phrase":"customer service","evidence":"Great customer service!","updatedAt":"2026-08-17T11:31:56.000Z"},{"id":"14422969879","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":5,"phrase":"customer service","evidence":"Great customer service.","updatedAt":"2026-08-13T14:40:45.000Z"}]},{"feature":"navigation / UI","kind":"loved","count":1,"share":0.03,"averageRating":5,"topApps":[{"trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","count":1}],"examples":[{"id":"14440442392","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":5,"phrase":"user experience","evidence":"Great user experience.","updatedAt":"2026-08-17T22:14:05.000Z"}]},{"feature":"onboarding / tutorial","kind":"loved","count":1,"share":0.03,"averageRating":5,"topApps":[{"trackId":940738731,"trackName":"Wag! Pet Caregiver","count":1}],"examples":[{"id":"13331099913","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":5,"phrase":"dog great instructions from pet parents","evidence":"Great dog great instructions from pet parents.","updatedAt":"2025-10-29T21:44:20.000Z"}]},{"feature":"pricing / ads","kind":"pain","count":2,"share":0.07,"averageRating":3,"topApps":[{"trackId":940738731,"trackName":"Wag! Pet Caregiver","count":2}],"examples":[{"id":"14124969650","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":3,"phrase":"do that on the app without having to pester the pet parent and possibly have them get charged for it","evidence":"and you’re unable to do that on the app without having to pester the pet parent and possibly have them get charged for it.","updatedAt":"2026-05-30T22:01:34.000Z"},{"id":"13915238247","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":3,"phrase":"get bookings (unless you pay for the subscription, I’m guessing)","evidence":"Lately it is impossible to get bookings (unless you pay for the subscription, I’m guessing).","updatedAt":"2026-04-02T18:51:47.000Z"}]},{"feature":"login / account","kind":"pain","count":1,"share":0.03,"averageRating":1,"topApps":[{"trackId":940738731,"trackName":"Wag! Pet Caregiver","count":1}],"examples":[{"id":"13840770624","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":1,"phrase":"do once I finally got to the delete my account option","evidence":"Guess what I was not able to do once I finally got to the delete my account option?","updatedAt":"2026-03-12T16:34:46.000Z"}]}],"themes":[{"tag":"Praise","count":172,"share":0.59,"averageRating":4.63,"sentiment":"positive","topApps":[{"trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","count":91},{"trackId":940738731,"trackName":"Wag! Pet Caregiver","count":77},{"trackId":6751099569,"trackName":"Pet Care - Animal Tracker","count":4}],"examples":[{"id":"14441024414","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":5,"excerpt":"Always find what I need for great prices!","updatedAt":"2026-08-18T01:57:04.000Z"},{"id":"14440838615","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":5,"excerpt":"Always on time customer service has been very helpful when need to call about an item. This has been a very wonderful company to deal with.","updatedAt":"2026-08-18T00:47:44.000Z"},{"id":"14440613183","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":5,"excerpt":"So far, I absolutely love Chewy. They ship right to my door. It only takes a couple of days. Saves me a trip to the vet. And I love the auto ship prevents me from forgetting to get a refill.","updatedAt":"2026-08-17T23:20:35.000Z"}]},{"tag":"Complaint","count":120,"share":0.41,"averageRating":1.2,"sentiment":"negative","topApps":[{"trackId":940738731,"trackName":"Wag! Pet Caregiver","count":110},{"trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","count":6},{"trackId":1641860089,"trackName":"PetCare by DaySmart Vet","count":4}],"examples":[{"id":"14440558698","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":2,"excerpt":"I just wanted to order som food for my daughters chinchillas i’ve been getting junk mail and ads for over a year and now I finally went to go and use it and it turns out I didn’t need the card after all. I automatically got the welcome d...","updatedAt":"2026-08-17T22:59:19.000Z"},{"id":"14439269242","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":1,"excerpt":"You guys need to figure out how to streamline the process because there’s too much on any single page. It’s confusing and if you have multiple pets, you have to take too many different steps. It’s much too difficult it shouldn’t take so...","updatedAt":"2026-08-17T15:44:22.000Z"},{"id":"14435371110","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":1,"excerpt":"This app needs better optimization for my phone because it makes my phone overheat and get super slow in ordering a bag of cat food becomes a 15 minute process because the checkout page takes forever to load ","updatedAt":"2026-08-16T16:15:57.000Z"}]},{"tag":"Support","count":43,"share":0.15,"averageRating":3.16,"sentiment":"mixed","topApps":[{"trackId":940738731,"trackName":"Wag! Pet Caregiver","count":25},{"trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","count":18}],"examples":[{"id":"14440838615","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":5,"excerpt":"Always on time customer service has been very helpful when need to call about an item. This has been a very wonderful company to deal with.","updatedAt":"2026-08-18T00:47:44.000Z"},{"id":"14440111644","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":4,"excerpt":"Update: Chewy support helped me figure out that my VPN was preventing me from logging in. All is good now and I’ve added 2 stars to my original 2. I see plenty of good reviews, but I’ve never been able to log into my account (originally...","updatedAt":"2026-08-17T20:12:32.000Z"},{"id":"14439659050","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":5,"excerpt":"Chewy provides everything I need for my cats & dog efficiently, timely and safely. Most important their Customer Service is the best when I have a question or a problem.","updatedAt":"2026-08-17T17:41:49.000Z"}]},{"tag":"Pricing / paywall","count":30,"share":0.1,"averageRating":2.1,"sentiment":"negative","topApps":[{"trackId":940738731,"trackName":"Wag! Pet Caregiver","count":24},{"trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","count":6}],"examples":[{"id":"14439269242","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":1,"excerpt":"You guys need to figure out how to streamline the process because there’s too much on any single page. It’s confusing and if you have multiple pets, you have to take too many different steps. It’s much too difficult it shouldn’t take so...","updatedAt":"2026-08-17T15:44:22.000Z"},{"id":"14436534505","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":5,"excerpt":"Great deal. I bought 2 bags of Purina One Chicken for cats 22 lbs. About the same price of one 16 lbs bag at the grocery store. I am on a tight budget. Recommend reorder in 10 weeks.","updatedAt":"2026-08-16T22:48:20.000Z"},{"id":"14435546959","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":5,"excerpt":"After looking at other options chewy has the best pricing, contacts my vet as needed for approval. I know they will send me quality product quickly.","updatedAt":"2026-08-16T17:08:02.000Z"}]},{"tag":"Login / account","count":25,"share":0.09,"averageRating":1.72,"sentiment":"negative","topApps":[{"trackId":940738731,"trackName":"Wag! Pet Caregiver","count":21},{"trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","count":3},{"trackId":1641860089,"trackName":"PetCare by DaySmart Vet","count":1}],"examples":[{"id":"14440111644","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":4,"excerpt":"Update: Chewy support helped me figure out that my VPN was preventing me from logging in. All is good now and I’ve added 2 stars to my original 2. I see plenty of good reviews, but I’ve never been able to log into my account (originally...","updatedAt":"2026-08-17T20:12:32.000Z"},{"id":"14434239336","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":2,"excerpt":"I’m heartbroken to be writing this review but I have to warn fellow caregivers. Please make sure your account is secure, and that absolutely no one has access to it. I have been banned and put under review for something I haven’t done. A...","updatedAt":"2026-08-16T10:23:13.000Z"},{"id":"14423362134","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":4,"excerpt":"Overall, the app is great; however, it takes a long time to load my account. When it finally loads, it shows the sign-in and create account options, but there's nothing to click besides 'continue.' Below that, it displays 'or’, but nothi...","updatedAt":"2026-08-13T16:33:33.000Z"}]},{"tag":"Feature request","count":23,"share":0.08,"averageRating":3.13,"sentiment":"mixed","topApps":[{"trackId":940738731,"trackName":"Wag! Pet Caregiver","count":14},{"trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","count":9}],"examples":[{"id":"14440558698","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":2,"excerpt":"I just wanted to order som food for my daughters chinchillas i’ve been getting junk mail and ads for over a year and now I finally went to go and use it and it turns out I didn’t need the card after all. I automatically got the welcome d...","updatedAt":"2026-08-17T22:59:19.000Z"},{"id":"14439205194","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":5,"excerpt":"I don’t know how they do it, but shipping is so fast! It’s great to be able to get the products your pet needs as quickly as possible. I hope that never changes. I also appreciate that the checkout process is simple.","updatedAt":"2026-08-17T15:25:52.000Z"},{"id":"14435844969","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":5,"excerpt":"Chewy has the best prices and selection on cat litter. They deliver very quickly and free shipping on a minimum purchase. You can’t beat this anyplace. I only shop here for all my cats needs because it applies across the board on everyth...","updatedAt":"2026-08-16T18:40:43.000Z"}]},{"tag":"Options","count":15,"share":0.05,"averageRating":2.53,"sentiment":"mixed","topApps":[{"trackId":940738731,"trackName":"Wag! Pet Caregiver","count":13},{"trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","count":2}],"examples":[{"id":"14435546959","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":5,"excerpt":"After looking at other options chewy has the best pricing, contacts my vet as needed for approval. I know they will send me quality product quickly.","updatedAt":"2026-08-16T17:08:02.000Z"},{"id":"14423362134","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":4,"excerpt":"Overall, the app is great; however, it takes a long time to load my account. When it finally loads, it shows the sign-in and create account options, but there's nothing to click besides 'continue.' Below that, it displays 'or’, but nothi...","updatedAt":"2026-08-13T16:33:33.000Z"},{"id":"14422182670","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":1,"excerpt":"The report function is useless and only gives a few options to report a bad post. No option to report scammers. App is full of scammers “looking for remote workers”. Reporting posts does absolutely nothing. This app shows wag’s lack of c...","updatedAt":"2026-08-13T10:40:04.000Z"}]},{"tag":"Earnings / news","count":8,"share":0.03,"averageRating":2.13,"sentiment":"negative","topApps":[{"trackId":940738731,"trackName":"Wag! Pet Caregiver","count":8}],"examples":[{"id":"14242830042","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":1,"excerpt":"The people who run wag are completely exploitative of young college aged students who are trying to make money. They take FORTY percent of your earnings which is absolutely insane, and on top of that it’s impossible to get clients becaus...","updatedAt":"2026-06-29T23:30:01.000Z"},{"id":"14135591974","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":1,"excerpt":"pet owner retaliated against me for filing a safety report and wag support has been beyond unhelpful. wag does not care about pets or caregivers and if you are ever in a situation where you need help they will not support you, please fin...","updatedAt":"2026-06-02T15:22:10.000Z"},{"id":"14120142728","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":5,"excerpt":"Well, I can never give a negative review to something that allows me to make funds to support myself and family; I do have to pull back my five star review because I feel like Wag! as a company makes it purposefully hard for you to obtai...","updatedAt":"2026-05-29T16:49:45.000Z"}]},{"tag":"Notifications","count":8,"share":0.03,"averageRating":2.5,"sentiment":"negative","topApps":[{"trackId":940738731,"trackName":"Wag! Pet Caregiver","count":8}],"examples":[{"id":"14297670713","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":3,"excerpt":"This app is incredibly frustrating. I get notifications for walks or drop-ins that will say they’re 3-5 miles away, but when I open the app, it’s really like 8-10 miles away. I just got one that said a walk was 6 miles away and when I op...","updatedAt":"2026-07-13T11:16:12.000Z"},{"id":"14110411817","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":4,"excerpt":"I love the opportunity to do dog walking on the side from my full time job and this app makes it very easy and safe to do so! I can’t give it 5 stars because you can’t see drive times until you accept a job (I put a pin in the approximat...","updatedAt":"2026-05-27T03:09:48.000Z"},{"id":"14020967146","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":1,"excerpt":"The app is full of bots that steal the chance to book a walk service. In seconds the notification disappears stealing the chances of walkers to opt to get a chance to work.","updatedAt":"2026-05-02T18:04:23.000Z"}]},{"tag":"UX / onboarding","count":6,"share":0.02,"averageRating":2.17,"sentiment":"negative","topApps":[{"trackId":940738731,"trackName":"Wag! Pet Caregiver","count":4},{"trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","count":2}],"examples":[{"id":"14439269242","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":1,"excerpt":"You guys need to figure out how to streamline the process because there’s too much on any single page. It’s confusing and if you have multiple pets, you have to take too many different steps. It’s much too difficult it shouldn’t take so...","updatedAt":"2026-08-17T15:44:22.000Z"},{"id":"14422604672","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":3,"excerpt":"Installed the app awhile back. Input all my information my pets information had auto ships set up. When I recently tried to login to renew my dogs prescriptions, I couldn’t find any of my information couldn’t find the auto ship informati...","updatedAt":"2026-08-13T12:56:19.000Z"},{"id":"14124969650","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":3,"excerpt":"I just wrote a whole review and Apple deleted it😒. The new interface is harder to navigate them the old one they added unnecessary features when they just needed to fix small things like Walker’s being able to properly cancel without ha...","updatedAt":"2026-05-30T22:01:34.000Z"}]},{"tag":"Bug / crash","count":5,"share":0.02,"averageRating":1.4,"sentiment":"negative","topApps":[{"trackId":940738731,"trackName":"Wag! Pet Caregiver","count":5}],"examples":[{"id":"14396348369","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":1,"excerpt":"I keep getting a bug that rejects boardings immediately where it says there’s a concurrent boarding capacity. I’m only requesting the single boarding, and the pet parent is ok with other dogs at the residence. I just keep getting respons...","updatedAt":"2026-08-06T20:36:44.000Z"},{"id":"14198124435","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":2,"excerpt":"The app has gotten a lot slower and crashes a lot","updatedAt":"2026-06-18T17:14:05.000Z"},{"id":"13915276403","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":1,"excerpt":"This is the worst app I’ve ever tried to use. They make signing up as difficult as possible. It asks for referrals, but in order for people to give you referrals, they have to sign up for the app and pay a fee. The pricing feature is com...","updatedAt":"2026-04-02T19:05:51.000Z"}]},{"tag":"Golf GPS / yardage","count":5,"share":0.02,"averageRating":2.8,"sentiment":"mixed","topApps":[{"trackId":940738731,"trackName":"Wag! Pet Caregiver","count":5}],"examples":[{"id":"14297670713","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":3,"excerpt":"This app is incredibly frustrating. I get notifications for walks or drop-ins that will say they’re 3-5 miles away, but when I open the app, it’s really like 8-10 miles away. I just got one that said a walk was 6 miles away and when I op...","updatedAt":"2026-07-13T11:16:12.000Z"},{"id":"14110411817","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":4,"excerpt":"I love the opportunity to do dog walking on the side from my full time job and this app makes it very easy and safe to do so! I can’t give it 5 stars because you can’t see drive times until you accept a job (I put a pin in the approximat...","updatedAt":"2026-05-27T03:09:48.000Z"},{"id":"13900319521","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":3,"excerpt":"I love that it has its on calendar and easy to inport in my calendar app. Filter system is great, helps with radius. The best one is, notes section which shows parking and pet related details, parking tips are the best. Lets you figure o...","updatedAt":"2026-03-29T15:44:32.000Z"}]},{"tag":"Course data","count":4,"share":0.01,"averageRating":3.5,"sentiment":"mixed","topApps":[{"trackId":940738731,"trackName":"Wag! Pet Caregiver","count":4}],"examples":[{"id":"14379059778","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":5,"excerpt":"I've been walking with Wag for several years. Very minimally now. Recurring walks or nearby sittings where I don't have to stay because otherwise it's not worth it. They take 40% of your rate (which they claim the sitter sets but is real...","updatedAt":"2026-08-02T15:20:05.000Z"},{"id":"14078697935","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":5,"excerpt":"I absolutely love being a wag walker I have been using this app for many years now and it never lets me down. Of course I would love to meet your fur babies gives families a helping hand when needed.","updatedAt":"2026-05-18T14:52:17.000Z"},{"id":"13900319521","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":3,"excerpt":"I love that it has its on calendar and easy to inport in my calendar app. Filter system is great, helps with radius. The best one is, notes section which shows parking and pet related details, parking tips are the best. Lets you figure o...","updatedAt":"2026-03-29T15:44:32.000Z"}]},{"tag":"Price alerts","count":4,"share":0.01,"averageRating":3.75,"sentiment":"mixed","topApps":[{"trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","count":2},{"trackId":940738731,"trackName":"Wag! Pet Caregiver","count":2}],"examples":[{"id":"14433573492","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":5,"excerpt":"I needed a cat dewormer as quick as possible. This medication requires a veterinarian to give approval before the product can be shipped. Since I have purchased this in the past, my vet’s information is already in Chewy’s system. This ma...","updatedAt":"2026-08-16T05:45:48.000Z"},{"id":"14423362134","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":4,"excerpt":"Overall, the app is great; however, it takes a long time to load my account. When it finally loads, it shows the sign-in and create account options, but there's nothing to click besides 'continue.' Below that, it displays 'or’, but nothi...","updatedAt":"2026-08-13T16:33:33.000Z"},{"id":"13541026583","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":1,"excerpt":"You will be paying more in gas than you will be making and when you adjust your rates to make up for it no one will pay you more than $15. Even if you’re driving 30 minutes to just walk a dog for 20. Dumb app doesn’t make anyone above th...","updatedAt":"2025-12-22T03:05:24.000Z"}]},{"tag":"Performance / battery","count":2,"share":0.01,"averageRating":1.5,"sentiment":"negative","topApps":[{"trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","count":2}],"examples":[{"id":"14435371110","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":1,"excerpt":"This app needs better optimization for my phone because it makes my phone overheat and get super slow in ordering a bag of cat food becomes a 15 minute process because the checkout page takes forever to load ","updatedAt":"2026-08-16T16:15:57.000Z"},{"id":"14434807340","trackId":1149449468,"trackName":"Chewy - Pet Care & Pharmacy","rating":2,"excerpt":"App would be great if it weren’t for the constant lag time, buffering & moving extremely slow from section to section","updatedAt":"2026-08-16T13:36:13.000Z"}]},{"tag":"Handicap / scoring","count":1,"share":0,"averageRating":1,"sentiment":"negative","topApps":[{"trackId":940738731,"trackName":"Wag! Pet Caregiver","count":1}],"examples":[{"id":"14395683233","trackId":940738731,"trackName":"Wag! Pet Caregiver","rating":1,"excerpt":"if you are given a warning about your walker score, you dont even get a chance to bring it up because no one will book you. $50 on a background check for 10% commission. frustrating and not worth it.","updatedAt":"2026-08-06T16:54:02.000Z"}]}]},"sourceUrls":{"humanUrl":"https://www.applecharts.com/roadmap?q=pet%20care&months=12","jsonUrl":"https://www.applecharts.com/api/keyword-roadmap?keyword=pet+care&months=12&country=us&appLimit=8&pages=5","reviewJsonUrl":"https://www.applecharts.com/api/reviews?keyword=pet%20care"},"llmBrief":"Keyword \"pet care\" searched App Store term \"pet care\" and analyzed 294 reviews from 8 apps (PetCare by DaySmart Vet, Rover – Pet Sitters, Wag! Pet Caregiver, Pet Care Tracker Dog Cat Log, PetDesk) over the requested 12 month window. Highest-priority roadmap clusters: pricing / subscription (0 requests, 30 complaints, 0 loves); login / account (3 requests, 25 complaints, 0 loves); support / customer service (0 requests, 22 complaints, 0 loves); simplicity / fewer taps (0 requests, 5 complaints, 1 loves); reliability / bugs (0 requests, 5 complaints, 0 loves); alerts / notifications (0 requests, 4 complaints, 0 loves). Use example reviews as evidence, not generic sentiment."}